:root{font-family:Segoe UI,system-ui,sans-serif;color:#142b34;background:#f3f6f5;font-synthesis:none;--teal:#087b72;--line:#dce6e2}
.portal-entry{min-height:100vh;min-height:100dvh;display:grid;place-items:center;padding:40px 22px;background:radial-gradient(ellipse at 15% 10%,#e2efea 0,transparent 60%),#f3f6f5}.portal-entry-card{width:100%;max-width:460px;background:#fff;border:1px solid var(--line);border-radius:20px;padding:38px;box-shadow:0 18px 55px #123b2910}.portal-entry-card>.brand{margin-bottom:39px}.portal-entry-card>.eyebrow{font-size:9px;letter-spacing:1.6px}.portal-entry-card h1{font-size:29px;letter-spacing:-1px;margin:10px 0 12px}.portal-entry-card>#access-description{font-size:14px;line-height:1.7}.portal-entry-card .company-access{margin-top:26px}.portal-entry-card #portal-sign-in{width:100%;min-height:46px;font-size:13px}.portal-entry-card .company-access p{font-size:11px;margin-top:13px}.portal-entry-checking{font-size:12px;color:#487567;padding:16px 0}.portal-entry-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px}.portal-entry-actions:empty{display:none}.portal-entry-card .token-access{margin-top:24px;padding-top:20px;border-top:1px solid var(--line)}.portal-entry-card .token-access form{margin-bottom:0}.portal-entry-card .field-row{flex-wrap:wrap}.portal-entry-card .field-row button{width:100%}.portal-entry-footer{border-top:1px solid var(--line);padding-top:20px;margin-top:30px;font-size:10px;letter-spacing:.2px;color:#899b94}.portal-entry-card .message{margin-top:20px}
@media(max-width:520px){.portal-entry{padding:22px 16px}.portal-entry-card{padding:28px 24px;border-radius:16px}.portal-entry-card>.brand{margin-bottom:32px}.portal-entry-card h1{font-size:27px}}
*{box-sizing:border-box}body{margin:0}header{display:flex;align-items:center;justify-content:space-between;padding:24px 6vw;background:#fff;border-bottom:1px solid var(--line)}
.brand{display:flex;gap:13px;align-items:center}.brand strong{display:block;font-size:25px;letter-spacing:-1px}.brand small{display:block;font-size:9px;font-weight:700;letter-spacing:1.8px;color:#74868a}
.lane-icon{display:grid;place-items:center;background:var(--teal);color:white;font-size:18px;font-weight:800;letter-spacing:-2px;width:44px;height:44px;border-radius:12px}.header-actions{display:flex;align-items:center;gap:12px}
.tag{background:#e7f1ed;color:#256158;border-radius:20px;padding:7px 12px;font-size:10px;letter-spacing:1px;font-weight:700;white-space:nowrap}
main{max-width:1300px;margin:auto;padding:38px 5vw}.intro{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:28px}.eyebrow{font-size:10px;letter-spacing:2px;color:var(--teal);font-weight:700}
h1{font-size:clamp(27px,3vw,40px);letter-spacing:-1.5px;margin:10px 0}p{font-size:14px;line-height:1.6;color:#637980;margin:8px 0}.mode{white-space:nowrap;padding:11px 15px;background:#fff;border:1px solid var(--line);border-radius:10px;font-size:12px}
.dot{display:inline-block;border-radius:50%;width:7px;height:7px;background:var(--teal);margin-right:7px}.connection{display:grid;grid-template-columns:repeat(4,1fr);background:#fff;border:1px solid var(--line);border-radius:14px;margin-bottom:25px;overflow:hidden}
.connection>div{padding:18px 22px;border-right:1px solid var(--line)}.connection>div:last-child{border:0}.label{display:block;font-size:10px;text-transform:uppercase;letter-spacing:1.5px;color:#869599;margin-bottom:6px}.connection strong{font-size:13px}
.portal-nav{display:flex;gap:6px;padding:5px;background:#e8efec;border:1px solid var(--line);border-radius:11px;width:max-content;margin-bottom:25px}.portal-nav button{border-color:transparent;background:transparent;color:#647b77;padding:10px 21px;font-size:12px}.portal-nav button[aria-selected=true]{background:#fff;border-color:#dbe6e0;color:#146a5c;box-shadow:0 2px 5px #163d2910}
.workspace{display:grid;grid-template-columns:1fr 1fr;gap:24px}.panel{border:1px solid var(--line);background:white;border-radius:16px;padding:25px;box-shadow:0 8px 25px #103d3210}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:16px}
h2{font-size:17px;letter-spacing:-.3px;margin:0}.muted{font-size:12px;color:#758a90}.fine{font-size:11px;margin-top:16px}.call-state{font-size:12px;padding:12px;background:#f1f6f3;color:#306458;border-radius:8px;margin:18px 0}
form{margin-bottom:17px}label{font-size:11px;font-weight:600;display:block;margin-bottom:7px;color:#5b747a}.field-row{display:flex;gap:8px}input,select{font:inherit;border:1px solid #d8e2df;background:#fcfdfc;border-radius:8px;padding:10px;width:100%;font-size:13px;min-width:0}
input:focus,select:focus,button:focus-visible{outline:2px solid #6fbbb1;outline-offset:2px}button{font:inherit;font-size:11px;font-weight:600;background:#ebf4f1;color:#226356;border:1px solid #d3e5df;border-radius:8px;padding:10px 12px;cursor:pointer;white-space:nowrap}
button:hover{background:#d8eee6}button:disabled{opacity:.45;cursor:default}.primary{background:var(--teal);color:white;border-color:var(--teal)}.primary:hover{background:#05665e}.secondary{background:white;color:#647b83}.actions{display:flex;gap:8px;margin-top:21px}
.load-detail{border:1px solid #c4dfd4;background:#f2f9f5;padding:14px;border-radius:8px;font-size:12px;line-height:1.8;margin-bottom:17px}.timeline{height:525px;overflow:auto;padding-right:5px}.empty{padding:80px 15px;text-align:center;font-size:13px;color:#a0aead}
.event{padding:16px 0;border-bottom:1px solid #edf1ef}.event strong{font-size:12px;display:block;color:#146a5c;margin-bottom:5px}.event p{font-size:12px;margin:0}.event pre{white-space:pre-wrap;font-size:11px;line-height:1.6;color:#5c737a;background:#f7faf8;padding:10px;border-radius:7px;overflow-wrap:anywhere}
#error,.message.is-error{background:#fff1e8;color:#8f4c21;border-radius:9px;padding:12px 14px;font-size:12px}#error{margin-top:15px}.message{font-size:12px;color:#226356;margin:10px 0 0;line-height:1.6}.access-panel{padding:22px 25px;border:1px solid var(--line);border-radius:14px;margin-bottom:25px;background:white}.access-panel form{max-width:630px;margin:16px 0 0}
.settings-panel .panel-heading{margin-bottom:20px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:30px}.voice-settings{padding-right:30px;border-right:1px solid var(--line)}.voice-settings form{margin-bottom:0}.voice-row select{max-width:250px}.voice-settings audio{display:block;width:100%;max-width:400px;height:40px;margin:12px 0}.settings-actions{display:flex;align-items:center;gap:14px;margin-top:18px}.carrier-sales-panel{margin-bottom:24px}.carrier-sales-panel form{margin-bottom:0}.carrier-sales-panel .muted{max-width:850px}
.division-panel{margin-bottom:24px}.division-description{font-size:12px;max-width:850px;margin:-5px 0 16px}.division-default{background:#f4f8f6;border:1px solid var(--line);border-radius:10px;padding:14px 17px;margin-bottom:20px}.division-default strong{font-size:17px;color:#2b524a}.division-default p{margin-bottom:0}.division-panel form{margin:0}.division-routes{display:grid;gap:12px}.division-row{display:grid;grid-template-columns:minmax(110px,.7fr) minmax(210px,1.5fr) auto;gap:12px;align-items:end}.division-row label{margin:0}.division-row input{margin-top:7px}.division-row .division-code{text-transform:uppercase}.division-row .secondary{min-height:39px}.division-panel .fine{padding-top:14px;border-top:1px solid var(--line)}
.test-transfer-notice{padding:18px 22px;margin-bottom:24px;background:#eaf5f0;border:1px solid #9fc9b8;border-radius:12px}.test-transfer-notice .eyebrow{margin:0 0 8px}.test-transfer-notice h2{color:#245d4c;line-height:1.5}.test-transfer-notice p:last-child{font-size:12px;color:#42695c;margin:8px 0 0}
.runs-filter{display:grid;grid-template-columns:minmax(125px,.8fr) minmax(155px,1fr) minmax(125px,.8fr) minmax(180px,1.3fr) auto;gap:12px;align-items:end;margin-bottom:15px}.runs-filter label{margin:0}.runs-filter input,.runs-filter select{margin-top:7px}.runs-filter button{min-height:39px}.runs-workspace{display:grid;grid-template-columns:minmax(260px,.85fr) minmax(0,1.85fr);gap:24px;align-items:start}.runs-list-panel{padding:20px;min-width:0}.runs-list{display:grid;gap:9px}.run-list-item{display:block;width:100%;padding:14px;text-align:left;background:#fbfdfb;border:1px solid var(--line);white-space:normal;border-radius:10px;color:#415f55}.run-list-item:hover{background:#eef6f1}.run-list-item[aria-pressed=true]{border-color:#61a693;background:#edf7f0;box-shadow:inset 3px 0 0 var(--teal)}.run-list-heading{display:flex;align-items:baseline;justify-content:space-between;gap:8px;margin-bottom:8px}.run-list-heading strong{font-size:11px}.run-list-status{font-size:9px;font-weight:600;color:#6f857c}.run-list-carrier,.run-list-order,.run-list-meta{display:block;overflow-wrap:anywhere}.run-list-carrier{font-size:12px;line-height:1.6;color:#2e5e4d}.run-list-order{font-size:10px;color:#6a8077;margin-top:5px;line-height:1.6}.run-list-meta{font-size:9px;font-weight:400;color:#82968b;margin-top:7px;letter-spacing:.3px}.runs-pagination{display:flex;align-items:center;justify-content:space-between;gap:7px;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}.runs-pagination button{font-size:10px;padding:9px}.runs-pagination span{font-size:10px;white-space:nowrap}.runs-review{min-width:0}.runs-review>.message{margin:0 0 16px}.run-panel{margin-bottom:20px}.run-panel:last-child{margin-bottom:0}.run-panel .panel-heading{align-items:flex-start}.run-panel .eyebrow{margin:0 0 6px;font-size:9px}.run-id{font-size:10px;font-family:ui-monospace,Consolas,monospace;overflow-wrap:anywhere;color:#889d92;margin:-5px 0 18px}.run-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;padding:17px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin-bottom:18px}.run-summary .label{font-size:9px;letter-spacing:.6px}.run-summary strong{font-size:21px}.run-summary small{line-height:1.5}.run-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px 20px;margin:0}.run-facts dt{font-size:10px;color:#81968a;margin-bottom:5px}.run-facts dd{font-size:11px;line-height:1.7;color:#405f50;margin:0;overflow-wrap:anywhere;white-space:pre-wrap}#run-handoff{grid-template-columns:1fr}#run-transcript-note:empty{display:none}.run-transcript{list-style:none;margin:17px 0 0;padding:0;display:grid;gap:12px}.run-speech{padding:13px 15px;border:1px solid #dce8e0;background:#f4f8f4;border-radius:10px}.run-speech.is-caller{background:#f8faf9;border-color:#e3e9e4;margin-right:15px}.run-speech.is-agent{margin-left:15px;background:#edf6f1}.run-speech-heading{display:flex;justify-content:space-between;gap:10px}.run-speech-heading strong{font-size:10px;color:#356550}.run-speech-heading span{font-size:9px;color:#81968a}.run-speech p{font-size:12px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0;color:#4e695b}#run-recording{display:block;width:100%;height:40px;margin-top:16px}.run-errors{font-size:11px;line-height:1.7;background:#fff2e8;border:1px solid #f0dccb;border-radius:8px;padding:12px;color:#8f5b35;margin:0 0 18px;overflow-wrap:anywhere}.run-actions{list-style:none;margin:0;padding:0}.run-action{border-left:2px solid #dce9df;padding:0 0 20px 17px;margin:0 0 0 3px;position:relative}.run-action:before{content:'';position:absolute;width:8px;height:8px;border-radius:50%;left:-5px;top:4px;background:#8fb8a5}.run-action:last-child{padding-bottom:0;border-color:transparent}.run-action-heading{display:flex;justify-content:space-between;gap:12px;align-items:baseline}.run-action-heading strong{font-size:12px;color:#32624b}.run-action-heading span{font-size:9px;color:#85998c}.run-action>p{font-size:9px;margin:4px 0 8px}.run-action-facts{display:grid;gap:5px;margin:0}.run-action-facts>div{display:grid;grid-template-columns:minmax(100px,.8fr) minmax(0,1.5fr);gap:10px}.run-action-facts dt{font-size:10px;color:#85998c}.run-action-facts dd{margin:0;font-size:10px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;color:#587363}
@media(max-width:1050px){.runs-workspace{grid-template-columns:minmax(240px,.8fr) minmax(0,1.4fr)}.run-summary{gap:10px}.run-summary strong{font-size:18px}.run-facts{grid-template-columns:1fr}}
.runs-capture-health{border:1px solid #dce8e0;border-left:3px solid #96aa9d;border-radius:9px;background:#f8fbf8;padding:13px 16px;margin:0 0 20px;overflow-wrap:anywhere}.runs-capture-heading{display:flex;justify-content:space-between;align-items:center;gap:12px}.runs-capture-heading strong{font-size:12px;color:#426b53}.runs-capture-health p{font-size:11px;line-height:1.7;color:#6b8173;margin:7px 0 0}.runs-capture-health .fine{font-size:10px}.runs-capture-health[data-state=ready]{border-left-color:#388668;background:#f2f8f3}.runs-capture-health[data-state=ready] .tag{background:#e1f0e5;color:#286549}.runs-capture-health[data-state=reconnecting],.runs-capture-health[data-state=unavailable],.runs-capture-health[data-state=stopped]{border-left-color:#b8813f;background:#fff8ef}.runs-capture-health[data-state=reconnecting] .tag,.runs-capture-health[data-state=unavailable] .tag,.runs-capture-health[data-state=stopped] .tag{background:#f7ead5;color:#8c6026}
.run-list-answerer{display:block;font-size:10px;line-height:1.6;color:#82968b;margin-top:7px;overflow-wrap:anywhere}.run-list-answerer.is-identified{color:#356550;font-weight:600}
.run-list-transfer{display:inline-block;max-width:100%;margin-top:8px;padding:4px 7px;border-radius:5px;font-size:10px;line-height:1.5;background:#e9efeb;color:#536f5d}.run-list-transfer.is-failed{background:#fff0df;color:#8c5320}.run-transfer-outcome{padding:12px 14px;margin:0 0 18px;border:1px solid #dce8e0;border-radius:9px;background:#f4f8f4;line-height:1.7}.run-transfer-outcome strong{display:block;font-size:12px;color:#426b53}.run-transfer-outcome span{display:block;font-size:11px;color:#6b8173;margin-top:4px}.run-transfer-outcome.is-failed{background:#fff2e5;border-color:#e9d1b4}.run-transfer-outcome.is-failed strong,.run-transfer-outcome.is-failed span{color:#8c5320}
.run-disclosure{padding:0;overflow:hidden}.run-disclosure>summary{display:flex;align-items:center;gap:12px;padding:21px 25px;min-height:64px;cursor:pointer;list-style:none}.run-disclosure>summary::-webkit-details-marker{display:none}.run-disclosure>summary::before{content:'';flex:0 0 7px;width:7px;height:7px;border-right:2px solid #709683;border-bottom:2px solid #709683;transform:rotate(-45deg)}.run-disclosure[open]>summary::before{transform:rotate(45deg)}.run-disclosure>summary h2{display:flex;align-items:center;justify-content:space-between;gap:12px;flex:1;min-width:0;line-height:1.5}.run-disclosure>summary .tag{font-size:9px}.run-disclosure>summary:hover{background:#f5f9f5}.run-disclosure>summary:focus-visible{outline:2px solid #6fbbb1;outline-offset:-4px}.run-disclosure[open]>summary{border-bottom:1px solid var(--line)}.run-disclosure-body{padding:18px 25px 25px}.run-disclosure-body>.muted:first-child{margin-top:0}
@media(max-width:850px){.runs-filter{grid-template-columns:repeat(2,minmax(0,1fr))}.runs-workspace{grid-template-columns:1fr}.runs-list{grid-template-columns:repeat(2,minmax(0,1fr))}.run-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:520px){.runs-filter,.runs-list,.run-facts{grid-template-columns:1fr}.run-summary strong{font-size:17px}.run-summary .metric small{font-size:9px}.run-speech.is-agent{margin-left:8px}.run-speech.is-caller{margin-right:8px}.run-action-facts>div{grid-template-columns:1fr;gap:2px}.run-panel .panel-heading{flex-wrap:wrap}}
@media(max-width:520px){.run-disclosure>summary{padding:18px 20px;gap:10px}.run-disclosure>summary h2{flex-wrap:wrap;gap:7px}.run-disclosure-body{padding:17px 20px 20px}}
.forwarding-banner{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 22px;margin-bottom:24px;background:#fff3df;border:1px solid #e0b267;border-radius:12px;color:#83500e}.forwarding-banner strong{font-size:14px}.forwarding-banner p{font-size:12px;color:#83500e;margin:4px 0 0}.mode.forwarding-active{background:#fff3df;border-color:#e0b267;color:#83500e}.mode.forwarding-active .dot{background:#bc771c}.forwarding-panel{margin-bottom:24px}.forwarding-panel.is-active{border-color:#e0b267}.forwarding-panel.is-active .tag{background:#fff3df;color:#83500e}.forwarding-description{margin:-6px 0 20px;font-size:12px;max-width:770px}.forwarding-grid{display:grid;grid-template-columns:1fr 1fr;gap:30px;align-items:start}.forwarding-grid form{margin:0}.forwarding-destination{border-left:1px solid var(--line);padding-left:30px}.forwarding-destination strong{font-size:18px;color:#2b524a}.forwarding-destination p{margin-bottom:0}.switch-label{display:flex;align-items:center;gap:11px;position:relative;cursor:pointer;font-size:13px;color:#2b524a;width:max-content;max-width:100%;min-height:28px}.switch-label input{position:absolute;left:0;width:44px;height:26px;margin:0;opacity:0}.switch-track{position:relative;display:block;flex:0 0 44px;width:44px;height:26px;border-radius:20px;background:#9badab;transition:background .15s}.switch-track:after{content:'';position:absolute;left:3px;top:3px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #142b3425;transition:transform .15s}.switch-label input:checked+.switch-track{background:var(--teal)}.switch-label input:checked+.switch-track:after{transform:translateX(18px)}.switch-label input:focus-visible+.switch-track{outline:2px solid #6fbbb1;outline-offset:3px}.switch-label input:disabled~span{opacity:.5;cursor:default}.forwarding-panel .settings-actions{margin-top:14px}
.scope-list{margin:0;display:grid;gap:12px}.scope-list>div{display:flex;align-items:baseline;justify-content:space-between;gap:14px}.scope-list dt{font-size:12px;color:#758a90}.scope-list dd{font-size:12px;font-weight:600;margin:0;text-align:right;color:#2b524a}.pilot-scope .fine{margin:15px 0 0;padding-top:13px;border-top:1px solid #edf1ef}
.section-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin:0 0 17px}.section-heading .eyebrow{margin:0 0 6px}.section-heading>p{max-width:380px;margin:0;text-align:right}.report-filter{display:flex;align-items:center;gap:8px}.report-filter label{margin:0 4px 0 0;white-space:nowrap}.report-filter select{width:145px}.report-window{margin-bottom:17px}.workflow-list{display:grid;gap:16px}.workflow-panel{padding:0;overflow:hidden}.workflow-heading{display:flex;align-items:center;gap:14px;padding:21px 25px;min-height:72px;cursor:pointer;list-style:none}.workflow-heading::-webkit-details-marker{display:none}.workflow-heading::before{content:'';flex:0 0 7px;width:7px;height:7px;border-right:2px solid #709683;border-bottom:2px solid #709683;transform:rotate(-45deg)}.workflow-panel[open]>.workflow-heading::before{transform:rotate(45deg)}.workflow-heading:hover{background:#f5f9f5}.workflow-heading:focus-visible{outline:2px solid #6fbbb1;outline-offset:-4px}.workflow-panel[open]>.workflow-heading{border-bottom:1px solid var(--line)}.workflow-identity{display:flex;align-items:center;gap:12px;flex:1;min-width:0}.workflow-identity h2{line-height:1.5;overflow-wrap:anywhere}.workflow-activity{font-size:11px;color:#647b77;font-variant-numeric:tabular-nums;white-space:nowrap}.workflow-body{padding:20px 25px 25px}.workflow-body>.muted:first-child{margin-top:0;margin-bottom:20px}
.metrics{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:12px;background:#f8faf9;overflow:hidden;margin-bottom:20px}.metrics .metric{padding:18px;border-right:1px solid var(--line)}.metrics .metric:last-child{border:0}.metric strong{display:block;font-size:27px;letter-spacing:-1px;color:#20574b}.metric small{display:block;font-size:10px;color:#879792;margin-top:5px}.detail-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin:0 0 23px}.detail-metrics .label{font-size:9px;letter-spacing:1px}.detail-metrics strong{font-size:15px;letter-spacing:0;color:#405e55}.report-empty{padding:12px;background:#f4f7f5;border-radius:9px}
.workflow-diagram{padding-top:19px;border-top:1px solid var(--line)}.workflow-diagram summary{font-size:13px;font-weight:600;color:#365b50;cursor:pointer}.flowchart{list-style:none;margin:20px 0 0;padding:0;display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.flow-step{padding:17px;background:#f4f8f6;border:1px solid #dbe8e1;border-radius:10px;display:flex;flex-direction:column}.step-number{font-size:10px;font-weight:700;letter-spacing:1.5px;color:#6d9589;margin-bottom:8px}.flow-step h3{font-size:13px;margin:0;color:#225e4e}.flow-step p{font-size:11px;line-height:1.6;margin:6px 0 0}.flow-step .flow-next{font-size:10px;font-weight:600;color:#337760;margin-top:auto;padding-top:13px;border-top:1px solid #dfeae4;line-height:1.5}.flow-step p:not(.flow-next){padding-bottom:15px}
footer{font-size:10px;color:#839b9d;margin-top:26px;text-align:center}
.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.analytics-summary{background:#fff;margin:20px 0}.analytics-summary .metric strong{font-variant-numeric:tabular-nums}.analytics-summary .metric small{line-height:1.5}.analytics-coverage{padding:18px 21px;margin-bottom:24px;background:#eaf2ee;border:1px solid #d4e3db;border-radius:12px}.analytics-coverage h3{font-size:13px;margin:0 0 14px;color:#365b50}.analytics-coverage-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.analytics-coverage-grid strong{display:block;font-size:11px;color:#405e55;margin-bottom:5px}.analytics-coverage-grid span{display:block;font-size:11px;color:#647b77}.analytics-coverage>p{margin:16px 0 0;padding-top:13px;border-top:1px solid #d4e3db;line-height:1.7}.analytics-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:24px}.analytics-panel{margin-bottom:24px;min-width:0}.analytics-panel .panel-heading{margin-bottom:17px}.table-scroll{overflow-x:auto;max-width:100%}.analytics-table{border-collapse:collapse;text-align:left;width:100%;font-size:11px;line-height:1.6}.analytics-table thead th{font-size:9px;font-weight:700;text-transform:uppercase;letter-spacing:.7px;color:#82938b;border-bottom:1px solid var(--line);padding:0 12px 10px 0;white-space:nowrap}.analytics-table tbody th,.analytics-table td{padding:13px 12px 13px 0;border-bottom:1px solid #edf1ef;vertical-align:top;color:#5c7370}.analytics-table tbody th{font-weight:600;color:#365b50}.analytics-table tr:last-child th,.analytics-table tr:last-child td{border-bottom:0}.analytics-table th:last-child,.analytics-table td:last-child{padding-right:0}.analytics-table td{font-variant-numeric:tabular-nums}.analytics-table td:nth-child(2){white-space:nowrap}.analytics-fixed{display:grid;gap:16px}.analytics-fixed .metric{padding-bottom:15px;border-bottom:1px solid #edf1ef}.analytics-fixed .metric:last-child{padding-bottom:0;border-bottom:0}.analytics-fixed .metric strong{font-size:23px}.analytics-fixed .metric:last-child strong{color:var(--teal)}.analytics-assumptions{margin:0;padding-left:18px;display:grid;gap:8px;font-size:12px;color:#647b77;line-height:1.7}.analytics-pricing{border-top:1px solid var(--line);margin-top:20px;padding-top:13px}.analytics-sources{display:flex;flex-wrap:wrap;gap:9px 20px;margin-top:9px}.analytics-sources a{font-size:11px;color:#087b72;text-underline-offset:3px}.analytics-sources a:hover{color:#045e56}.analytics-sources a:focus-visible{outline:2px solid #6fbbb1;outline-offset:3px}
@media(max-width:1000px){.analytics-grid{grid-template-columns:1fr}.analytics-fixed{grid-template-columns:repeat(3,1fr);gap:15px}.analytics-fixed .metric{border:0;padding:0}.analytics-table{min-width:480px}}
.analytics-table td{white-space:pre-line}#analytics-breakdown .analytics-table{min-width:625px}#analytics-breakdown .analytics-table td:nth-child(2){white-space:pre-line;min-width:155px}.analytics-rates{display:grid;gap:13px;margin:0 0 17px}.analytics-rates>div{display:grid;grid-template-columns:minmax(150px,.8fr) minmax(0,1.5fr);gap:10px}.analytics-rates dt{font-size:11px;font-weight:600;color:#365b50}.analytics-rates dd{margin:0;font-size:11px;line-height:1.6;color:#647b77;font-variant-numeric:tabular-nums}
@media(max-width:650px){.analytics-coverage-grid{grid-template-columns:1fr;gap:14px}.analytics-coverage-grid>div{display:flex;justify-content:space-between;gap:12px}.analytics-coverage-grid strong{margin:0}.analytics-coverage-grid span{text-align:right}.analytics-fixed{grid-template-columns:1fr}.analytics-fixed .metric{padding-bottom:15px;border-bottom:1px solid #edf1ef}.analytics-summary .metric{min-width:0}.analytics-summary .metric strong{font-size:23px}.analytics-panel .panel-heading{flex-wrap:wrap}.analytics-panel .tag{font-size:9px}.portal-nav{max-width:100%;width:100%}.portal-nav button{flex:1;padding:10px 9px}}
@media(max-width:520px){.analytics-rates>div{grid-template-columns:1fr;gap:3px}}
.analytics-archive-capacity{margin-top:18px}.analytics-archive-capacity .metric strong{font-size:23px;font-variant-numeric:tabular-nums}.analytics-archive-subheading{font-size:12px;color:#365b50;margin:22px 0 16px}.analytics-archive-requests{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:16px}.analytics-archive-requests .metric strong{font-variant-numeric:tabular-nums}.analytics-archive-requests .metric small{line-height:1.6}#analytics-archive-coverage,#analytics-archive-snapshot{line-height:1.7}#analytics-archive-notes:empty{display:none}#analytics-archive-pricing .fine{margin-top:0}
@media(max-width:800px){.workflow-heading{flex-wrap:wrap;gap:10px 14px}.workflow-identity{flex-basis:calc(100% - 25px)}.workflow-activity{margin-left:23px}.analytics-archive-capacity{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-archive-capacity .metric:nth-child(2){border-right:0}.analytics-archive-capacity .metric:nth-child(-n+2){border-bottom:1px solid var(--line)}.analytics-archive-requests{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}}
@media(max-width:520px){.workflow-heading{padding:18px 20px}.workflow-identity{flex-wrap:wrap;gap:5px 10px}.workflow-identity h2{font-size:15px}.workflow-body{padding:18px 20px 20px}.analytics-archive-capacity .metric{padding:14px}.analytics-archive-capacity .metric strong{font-size:19px;letter-spacing:-.5px}.analytics-archive-capacity .metric .label{font-size:9px;letter-spacing:.6px}.analytics-archive-capacity .metric small{font-size:9px;line-height:1.6}}
@media(max-width:850px){.forwarding-grid{grid-template-columns:1fr;gap:22px}.forwarding-destination{border-left:0;padding:18px 0 0;border-top:1px solid var(--line)}}
@media(max-width:520px){.forwarding-banner{align-items:flex-start;flex-direction:column;gap:12px}.forwarding-banner button{width:100%}.forwarding-panel .settings-actions button{width:100%}.division-row{grid-template-columns:1fr;gap:9px;padding:14px;border:1px solid var(--line);border-radius:10px}.division-row .secondary{justify-self:start}.division-panel .settings-actions button{width:100%}}
@media(max-width:850px){.workspace{grid-template-columns:1fr}.intro{display:block}.mode{display:inline-block;margin-top:15px}.connection{grid-template-columns:repeat(2,1fr)}.connection>div{border-bottom:1px solid var(--line)}.connection>div:nth-child(2){border-right:0}.connection>div:nth-child(3){border-bottom:0}.timeline{height:350px}main{padding:25px 5vw}.workspace .field-row{flex-wrap:wrap}.workspace .field-row button{width:100%}.settings-grid{grid-template-columns:1fr;gap:24px}.voice-settings{padding:0 0 23px;border-right:0;border-bottom:1px solid var(--line)}.voice-row select{max-width:none}.section-heading{display:block}.section-heading>p{max-width:none;text-align:left;margin-top:8px}.report-filter{margin-top:15px}.metrics{grid-template-columns:repeat(2,1fr)}.metrics .metric:nth-child(2){border-right:0}.metrics .metric:nth-child(-n+2){border-bottom:1px solid var(--line)}.flowchart{grid-template-columns:repeat(2,1fr)}}
@media(max-width:520px){header{padding:18px 5vw;gap:12px}.brand strong{font-size:22px}.brand small{font-size:8px;letter-spacing:1px}.header-actions{gap:8px}.header-actions .tag{display:none}.panel{padding:20px}.connection>div{padding:15px}.scope-list>div{display:block}.scope-list dd{text-align:left;margin-top:4px}.access-panel .field-row{flex-wrap:wrap}.access-panel button{width:100%}.settings-actions{flex-wrap:wrap}.actions{flex-wrap:wrap}.actions button{flex:1}.portal-nav{width:100%}.portal-nav button{flex:1;padding:10px 12px}.report-filter{flex-wrap:wrap}.report-filter label{width:100%}.detail-metrics{grid-template-columns:repeat(2,1fr)}.flowchart{grid-template-columns:1fr}.metric strong{font-size:24px}.metric .label{font-size:9px;letter-spacing:1px}}
@media(max-width:650px){.portal-nav{overflow-x:auto;flex-wrap:nowrap;scrollbar-width:thin}.portal-nav button{flex:0 0 auto;padding:10px 11px;font-size:11px;min-width:0}}
[hidden]{display:none!important}
.workflow-panel.panel{padding:0}

.service-status{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px 19px;margin-bottom:24px}.service-status-heading{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:14px}.service-status-heading h2{font-size:13px;margin:0}.service-status-heading p{font-size:10px;margin:0;text-align:right}.service-status-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px 20px}.service-item{min-width:0;padding-left:11px;border-left:2px solid #dce8e0;overflow-wrap:anywhere}.service-item>.label{font-size:9px;letter-spacing:.6px;margin-bottom:5px}.service-item>strong{display:block;font-size:11px;line-height:1.5;color:#405e55}.service-status-note{font-size:10px;line-height:1.6;margin:14px 0 0;padding-top:10px;border-top:1px solid #edf1ef}.service-capture[data-state=ready]{border-color:#388668}.service-capture[data-state=reconnecting],.service-capture[data-state=stopped],.service-capture[data-state=unavailable]{border-color:#b8813f}.service-capture[data-state=ready]>strong{color:#286549}.service-capture[data-state=unavailable]>strong,.service-capture[data-state=reconnecting]>strong{color:#8c6026}.service-details{margin-top:5px}.service-details summary{font-size:10px;color:#647b77;cursor:pointer}.service-details p{font-size:10px;line-height:1.6;margin:6px 0 0}.service-details[open]{grid-column:1/-1}.service-details summary:focus-visible{outline:2px solid #6fbbb1;outline-offset:3px}.analytics-date-filter{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;margin:0 0 10px}.analytics-date-filter label{font-size:11px;margin:0}.analytics-date-filter input{display:block;min-height:38px;margin-top:6px;width:165px}.analytics-date-filter button{min-height:38px}.analytics-period select{width:150px}#analytics-date-note{margin:0 0 15px}
@media(max-width:850px){.service-status-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.service-status-heading{align-items:flex-start}.service-status-heading p{max-width:240px}.analytics-period{margin-top:14px}}
@media(max-width:600px){.service-status-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.service-status{padding:15px}.service-status-heading{display:block}.service-status-heading p{text-align:left;max-width:none;margin-top:5px}.analytics-date-filter label{flex:1;min-width:125px}.analytics-date-filter input{width:100%}.analytics-date-filter button{width:100%}}
.analytics-disclosure.panel,.analytics-disclosure.analytics-coverage{padding:0;align-self:start;overflow:hidden}.analytics-disclosure>summary{display:flex;align-items:center;gap:12px;padding:19px 22px;cursor:pointer;list-style:none;min-height:62px}.analytics-disclosure>summary::-webkit-details-marker{display:none}.analytics-disclosure>summary:before{content:'';flex:0 0 7px;width:7px;height:7px;border-right:2px solid #709683;border-bottom:2px solid #709683;transform:rotate(-45deg)}.analytics-disclosure[open]>summary:before{transform:rotate(45deg)}.analytics-disclosure>summary h2,.analytics-disclosure>summary h3{margin:0;flex:1}.analytics-disclosure>summary:hover{background:#f5f9f5}.analytics-disclosure>summary:focus-visible{outline:2px solid #6fbbb1;outline-offset:-4px}.analytics-disclosure[open]>summary{border-bottom:1px solid var(--line)}.analytics-disclosure-body{padding:20px 22px 22px}.analytics-disclosure-body>p:first-child{margin-top:0}.analytics-disclosure-body>p:last-child{margin-bottom:0}.analytics-coverage .analytics-disclosure-body>p{margin:16px 0 0;padding-top:13px;border-top:1px solid #d4e3db;line-height:1.7}.analytics-grid .analytics-disclosure{height:fit-content}
.voice-random-options{margin:17px 0;padding:16px;background:#f4f8f6;border:1px solid var(--line);border-radius:9px}.voice-random-options>select{max-width:260px}.voice-pool-fieldset{border:0;padding:0;margin:17px 0 0;min-width:0}.voice-pool-fieldset legend{font-size:11px;font-weight:600;color:#365b50;margin-bottom:10px}.voice-pool{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px 12px}.voice-pool label{display:flex;align-items:center;gap:8px;margin:0;font-size:12px;font-weight:400;cursor:pointer}.voice-pool input{width:16px;height:16px;margin:0;accent-color:var(--teal)}.voice-settings .switch-label{margin-top:18px}.workflow-voice{padding:20px 0;margin:0 0 19px;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.workflow-voice h3{margin:0;font-size:13px;color:#365b50}.workflow-voice .panel-heading{margin-bottom:15px}.workflow-voice>label:not(.switch-label){margin-top:17px;max-width:300px}.workflow-voice select{margin-top:6px}.workflow-voice>.message{margin-bottom:0}.portal-auth-link{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;font-size:12px;min-height:38px;padding:10px 16px;border-radius:7px;font-weight:600}.portal-auth-link.primary{background:var(--teal);color:#fff}.portal-auth-link.secondary{border:1px solid var(--line);color:#365b50;background:#fff}.company-access{margin:15px 0 20px}.token-access summary{font-size:12px;color:#647b77;cursor:pointer}.token-access form{margin-top:17px}.token-access[open]>summary{margin-bottom:12px}
@media(max-width:600px){.analytics-disclosure>summary{padding:17px 18px;flex-wrap:wrap}.analytics-disclosure>summary .tag{font-size:9px}.analytics-disclosure-body{padding:18px}.header-actions #portal-user{display:none}.portal-auth-link{padding:9px 11px}.voice-pool{grid-template-columns:1fr 1fr}}

.run-list-workflow{display:block;font-size:9px;font-weight:600;color:#39775f;line-height:1.6;margin:-2px 0 6px}.workflow-readiness{font-size:12px;line-height:1.7;padding:12px 14px;border:1px solid #e9d7b7;background:#fff8eb;color:#876133;border-radius:8px;margin:0 0 20px}
.operations-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid var(--line);border-radius:12px;background:#fff;margin-bottom:20px;overflow:hidden}
.operations-summary .metric{padding:21px 23px;min-width:0;overflow-wrap:anywhere}
.operations-summary .metric strong{font-size:24px;letter-spacing:-.7px}
.operations-summary .metric small{display:block;line-height:1.7;margin-top:8px}
.operations-linked-call{margin-bottom:20px;max-width:100%;overflow-wrap:anywhere}
.operations-disclosure{padding:0;margin-bottom:18px;overflow:hidden}
.operations-disclosure>summary{display:flex;align-items:center;gap:12px;list-style:none;cursor:pointer;padding:20px 23px;min-height:65px}
.operations-disclosure>summary::-webkit-details-marker{display:none}
.operations-disclosure>summary:before{content:'';flex:0 0 7px;width:7px;height:7px;border-right:2px solid #709683;border-bottom:2px solid #709683;transform:rotate(-45deg)}
.operations-disclosure[open]>summary:before{transform:rotate(45deg)}
.operations-disclosure>summary h2{font-size:15px;margin:0;flex:1}
.operations-disclosure>summary:hover{background:#f5f9f5}
.operations-disclosure>summary:focus-visible{outline:2px solid #6fbbb1;outline-offset:-4px}
.operations-disclosure[open]>summary{border-bottom:1px solid var(--line)}
.operations-disclosure-body{padding:20px 23px 23px}
.operations-disclosure-body>p:first-child{margin-top:0;line-height:1.7}
.operations-issue{border:1px solid var(--line);border-left:3px solid #d1a15e;border-radius:9px;padding:18px 20px;margin-top:14px;overflow-wrap:anywhere}
.operations-issue[data-severity=critical],.operations-issue[data-severity=error]{border-left-color:#b4644f}
.operations-issue-heading{display:flex;align-items:baseline;gap:14px;justify-content:space-between}
.operations-issue-heading h3{font-size:13px;line-height:1.7;color:#365b50;margin:0}
.operations-issue .fine{line-height:1.7;margin:8px 0}
.operations-owner,.operations-note{font-size:12px;line-height:1.8;color:#4e695b;white-space:pre-wrap}
.operations-ack{margin-top:17px;border-top:1px solid var(--line);padding-top:13px}
.operations-ack>summary{font-size:12px;font-weight:600;color:#365b50;cursor:pointer}
.operations-ack-form{display:grid;grid-template-columns:minmax(150px,1fr) minmax(200px,2fr);gap:14px;margin:17px 0 0;align-items:start}
.operations-ack-form label{margin:0;font-size:11px}
.operations-ack-form input,.operations-ack-form textarea{margin-top:7px;width:100%}
.operations-ack-form textarea{font:inherit;line-height:1.6;padding:10px 12px;border:1px solid var(--line);border-radius:7px;resize:vertical;background:#fbfdfb;color:#24473b;min-height:80px}
.operations-ack-form button{justify-self:start;grid-column:1/-1}
.operations-queue{padding:0 0 15px;margin-bottom:17px;border-bottom:1px solid var(--line)}
.operations-queue h3{font-size:13px;color:#365b50;margin:0 0 8px}
.operations-queue p{font-size:12px;line-height:1.8;margin:5px 0;overflow-wrap:anywhere}
#operations-employees table{width:100%;border-collapse:collapse;font-size:11px}
#operations-employees th,#operations-employees td{text-align:left;padding:12px 10px;border-bottom:1px solid var(--line);vertical-align:top;line-height:1.6}
#operations-employees th{color:#647b77;font-size:10px;font-weight:600}
@media(max-width:800px){.operations-summary{grid-template-columns:1fr}.operations-summary .metric{border-right:0;border-bottom:1px solid var(--line)}.operations-summary .metric:last-child{border-bottom:0}.operations-ack-form{grid-template-columns:1fr}.operations-issue-heading{align-items:flex-start}.operations-issue-heading .tag{flex-shrink:0}}
@media(max-width:520px){.operations-disclosure>summary{padding:17px 18px;flex-wrap:wrap}.operations-disclosure-body{padding:18px}.operations-issue{padding:15px}.operations-summary .metric{padding:17px 19px}.operations-summary .metric strong{font-size:21px}}
.run-post-call-evidence{padding-left:20px;font-size:12px;line-height:1.8;color:#4e695b}.run-post-call-evidence li{margin:8px 0;overflow-wrap:anywhere;white-space:pre-wrap}#run-post-call-panel .run-disclosure-body>details{margin-top:18px;border-top:1px solid var(--line);padding-top:14px}#run-post-call-panel .run-disclosure-body>details>summary{cursor:pointer;font-size:12px;color:#365b50;font-weight:600}
.runs-filter .runs-post-call-export{grid-column:1/-1;justify-self:start;font-size:10px}.run-post-call-audio{margin-top:20px;border-top:1px solid var(--line);padding-top:16px}.run-post-call-audio h3{font-size:13px;color:#365b50;margin:0 0 12px}.run-post-call-audio audio{display:block;width:100%;margin-top:12px}.run-post-call-audio audio[hidden]{display:none}
@media(min-width:851px) and (max-width:1100px){.runs-filter{grid-template-columns:repeat(3,minmax(0,1fr))}.runs-filter label[for=runs-search]{grid-column:span 2}}

.check-call-preview{padding:20px 0;margin:0 0 20px;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.check-call-preview h3{font-size:13px;margin:0;color:#365b50}.check-call-preview>p{font-size:12px;line-height:1.7}.check-call-preview-form{display:flex;align-items:end;gap:12px;max-width:550px}.check-call-preview-form label{margin:0;flex:1}.check-call-preview-form input{margin-top:7px}.check-call-preview-form button{min-height:39px;white-space:nowrap}.check-call-preview-result>label{max-width:500px;margin:18px 0}.check-call-preview-result select{margin-top:7px}.check-call-preview-result .run-facts{padding-top:18px;margin-top:18px;border-top:1px solid var(--line)}.check-call-preview-result h4{font-size:12px;color:#365b50;margin:20px 0 9px}.check-call-questions,.check-call-warnings ul{padding-left:20px;margin:0;font-size:12px;line-height:1.8;color:#4e695b}.check-call-questions li,.check-call-warnings li{padding-left:3px;margin-bottom:6px;overflow-wrap:anywhere}.check-call-warnings{border:1px solid #e9d7b7;background:#fff8eb;padding:12px 15px;border-radius:8px;margin-top:18px}.check-call-warnings h4{margin-top:0;color:#876133}.check-call-warnings ul{color:#876133}
.check-call-test{padding:17px 18px;margin-top:22px;background:#f1f7f4;border:1px solid #d2e4d9;border-radius:9px}.check-call-test h4{margin:0 0 9px}.check-call-test .fine{margin:0 0 16px;line-height:1.7}.check-call-test form{margin-bottom:0}.check-call-test-status{font-size:12px;font-weight:600;color:#365b50;margin:15px 0 0;overflow-wrap:anywhere}.check-call-test-actions{display:flex;flex-wrap:wrap;gap:9px;margin-top:14px}.check-call-test-actions:has(>button[hidden]:first-child):has(>button[hidden]:last-child){display:none}
@media(max-width:520px){.check-call-preview-form{align-items:stretch;flex-direction:column}.check-call-preview-form button{align-self:flex-start}.check-call-preview-result .run-facts{grid-template-columns:1fr}}